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Terms and Conditions

 

Web prices & products may be different from physical store location pricing and products.
Daily Deals are available only online.

TBG&T will not ship ANY items to the District of Columbia (Washington D.C.).

TBG&T will not ship ANY items to the state of Massachusetts.


 

Purchasing/Cancellations/Returns

 

Purchasing Protocol

All payments are processed immediately upon placement of order.

It is the responsibility of the customer to know and be in compliance with all applicable federal, state, and local laws related to selling, transferring, possessing, transporting or using a firearm in the locality in which the customer resides.

It is the responsibility of the customer to know and be in compliance with all applicable federal, state, local laws and limitations related to the purchase of magazines and ammunition in the locality in which the customer resides.

 

Order Cancellation Policy

Orders placed with Tampa Bay Gun & Tactical may be cancelled by the customer prior to the item having shipped.
All cancellation requests must be made through the Customer Service Department at 813-557-6716, Monday through Friday, 9am - 6pm EST.
You MUST provide the order # when contacting Customer Service via phone or email.
If the item/package has shipped, the order may not be cancelled and the customer must follow all rules applicable to returns.
Please note that the return of the item/package will be made at the customer's expense.
Cancelled orders may not be reversed.
All cancellations are final.

 

Return Policies

A. Firearms, Ammunition, and Clothing:

All sales of firearms, loaded ammunition and clothing are FINAL, and returns are NOT ACCEPTED.
Once a firearm is transferred to a customer's name, Tampa Bay Gun & Tactical will not accept a return or exchange under any circumstance.
If a defect is discovered by the customer after shipment and transfer of ownership, the customer must contact the firearm manufacturer directly for replacement or repair.


B. All Other Purchases:

Return shipping is solely the responsibility of the customer.
If the purchased item(s) is defective or damaged upon receipt, or if the customer is not satisfied with a purchased item(s) and wishes to return it for a refund or replacement, the customer may return the item(s) to Tampa Bay Gun & Tactical WITHIN 30 DAYS of the date of receipt of delivery of the purchased item.
If a defect in a SCOPE is discovered by the customer, the customer must contact the manufacturer directly for replacement or repair.

All returns MUST INCLUDE a completed Return Merchandise Form with the returned item in order for Tampa Bay Gun & Tactical to process the request, issue a refund, or replace the item.
The Customer MUST call Customer Service to obtain an RMA number BEFORE returning any item. 

(Please click here to download and print a Return Merchandise Form).

All returned items must be in the same condition as when they were shipped by Tampa Bay Gun & Tactical and must be returned in original packaging.
The customer will be assessed a re-stocking fee of up to 25% of the product sales price if the items
are not returned in resalable condition, as determined in the discretion of Tampa Bay Gun & Tactical. 

If the customer fails to include a Return Merchandise Form with the returned item(s), or if the Return Merchandise Form is incomplete, Tampa Bay Gun & Tactical will NOT process a refund or replacement for the item(s) and the package will be returned to the customer.

*Note: Please note that customers who send in upper receivers for repair must also print and include a completed copy of the Return Merchandise Form.

 


Amending Orders


No amendments to orders can take place once an order is placed.

If the order has not shipped, the customer can call our Customer Service Department, at 813-557-6716, Monday through Friday, 10am - 6pm EST to cancel the order. The customer will then need to complete a new order.


Shipping Times


Due to the high seasonal/holiday order volume, shipping times will vary during the holidays.
Non-holiday shipping is typically no longer than 5 days for your order to ship.


Shipping Costs


For shipping costs please add the item(s) to your cart, enter your state and zip code then click ‘‘GET A QUOTE’’.


Website Terms

 

We do our best to accurately describe the items we sell, but errors do occur.

Tampa Bay Gun & Tactical reserves the right to edit, change, or clarify descriptions at any time to correct errors in product listings. In the event of inaccuracies in the description of an item, we reserve the right to remove the conflicting information once notified. We make no warranty on the accuracy of a product listing when a conflict in the product information is present. Photos are provided for general identification purposes only and may show optional or additional pieces for illustration purposes. Please refer to the product description for details.

Tampa Bay Gun & Tactical is not responsible for website performance in any particular browser or the inability for a user to use the website due to, but not limited to, internet connection issues, outages, coding issues, or compatibility.

 


Order Tracking

 

To track your order, log in, click on “My Account”, click on “View Order” on the right-hand side of the screen, click “Shipments”, and then click on the tracking number.

Typically, tracking information will be updated at the end of the business day after your order has been picked up by the carrier. If the tracking number has not been added to your order, the carrier has not picked up your order.

 


P.O. Box Shipments/Restrictions


Please note: Firearms cannot be shipped to a P.O. Box.
Tampa Bay Gun & Tactical abides by all Federal Regulations regarding hazardous material shipped through United States Postal Service.
A hazardous material is any article or substance designated by the U.S. Department of Transportation as being capable of posing an unreasonable risk to health, safety, or property during transportation. This includes, but is not limited to:

  • Minor Blast/Minor Projection Hazard- Ammunition

  • Oxidizing Substances- Batteries

  • Flammable Solids-Black Powder

  • Flammable and combustible liquid- Cleaners, oil, and aerosol cans

If you wish to order any hazardous material, you must provide a physical address for shipment through UPS.


 

Firearm Shipments


WE SHIP ONLY TO VALID FFL DEALERS.
Please note: Firearms cannot be shipped to a P.O. Box.

The customer is responsible for knowing his/her state laws regarding firearm transfers.
Contact your local FFL dealer with any questions regarding the sale or transfer of firearms.
Contact your local FFL before ordering a firearm to verify their transfer fee and to ensure they will receive your transfer.
The customer assumes all responsibility and cost for returned firearms due to FFL refusal or failure to receive.

If you order a handgun, stockless shotgun, complete AR or AK receiver, or stripped lower receiver, YOU MUST be:

1.  A legal resident of the state in which you are ordering.
2.  21 years of age or older to purchase ANY firearm.

 

Please follow all directions prompted to you at checkout. This will ensure speedier delivery. Please note that the FFL selection on our website is for customer convenience only and does not necessarily mean that Tampa Bay Gun & Tactical has the FFL selected on file. The customer may be asked to provide the FFL information that they wish to use. If a customer wishes to change the FFL they want to use after the order has shipped, they will be additionally charged for the cost of shipping. If a FFL is not available at the time of delivery, the package will not be held at the carrier hub and will be returned to Tampa Bay Gun & Tactical. Additional shipping charges will apply to orders that need to be reshipped.

TBG&T will not ship ANY items to the District of Columbia (Washington D.C.). 
TBG&T will not ship ANY AR or AK Parts or Firearms (Including Receivers) to the City of Chicago, Illinois. 
TBG&T will not ship ANY AR or AK Firearms (Including Receivers) to Aurora, Highland Park, or Cook County, Illinois. 
TBG&T will not ship any handguns to CA that are not on the DOJ roster. This includes Single Shot Exemption conversions. 
No AR parts will be shipped to Connecticut or Massachusetts. All such orders will be cancelled and the customer will be charged a 5% fee.

Stripped lower receivers will NOT be shipped to the following states:

- Connecticut
- Massachusetts


Complete AR and AK receivers will NOT be shipped to the following states:

- California
- Connecticut
- Maryland
- Massachusetts
- New Jersey
- New York


Non-Compliant AR & AK models will NOT be shipped to the following states:

- California (No “assault weapons” can be shipped.)
- Connecticut
- Maryland
- Massachusetts
- New Jersey
- New York

Tampa Bay Gun & Tactical DOES NOT ship high-capacity magazines (those greater than 10 rounds) with firearms to the states listed below. We WILL NOT replace high capacity magazines with state compliant magazines. We DO NOT offer refunds in place of the magazines.


Exceptions:

  • L.E.Os must provide both their credentials and a letterhead signed by their department's superior officer stating that the firearm will be used in the execution of the L.E.O's duties. TBG&T only recognizes City Police Officers, County Sheriff Deputies, and State Police (including Highway Patrol) as L.E.Os.

  • Not all of the states listed may have L.E.O exemptions. Please contact us BEFORE placing your order.

  • Tampa Bay Gun & Tactical does NOT ship directly to L.E.Os; the order must go to an FFL. Tampa Bay Gun & Tactical does NOT make exceptions for this policy.

 


 

Magazine Ordering Restrictions


Tampa Bay Gun & Tactical: 
ABIDES by all state regulations regarding the sale of high capacity magazines.
DOES NOT ship high capacity magazines (those greater than 10 rounds) with firearms to the states listed below.
WILL NOT replace high capacity magazines with state compliant magazines.
DOES NOT offer refunds in place of the magazines.

It is the customer’s responsibility for understanding state laws regarding magazine capacities.

Customers ordering magazines that are illegal to own in their state will have their orders cancelled and will be charged a 5% restocking fee.

States with applied magazine restrictions:

California:           no magazines greater than 10 rounds
Colorado:            no magazines greater than 15 rounds, effective July 1st, 2013
Connecticut:       10 Rounds and less with a valid permit.
Hawaii:                no pistol magazines greater than 10 rounds
Illinois:

  • North Chicago:   no rifle magazines greater than 16 rounds

  • Aurora, Skokie, Chicago:  Evanston no rifle magazines greater than 15 rounds

  • Highland Park, Cook County, Dolton, Homewood:  no rifle magazines greater than 10 rounds

Indiana South Bend:         no magazines greater than 15 rounds
Maryland:           no magazines greater than 10 rounds October 1st, 2013
New Jersey:        no magazines greater than 15 rounds
New York:           no magazines greater than 10 rounds
Massachusetts:   no pistol magazines over 10 rounds and no semi-automatic rifle or semi-automatic shotgun magazines over 5 rounds, no .22 caliber conversion kits will be shipped to Massachusetts

TBG&T will not ship ANY items to the District of Columbia (Washington D.C.).

Exceptions:
*L.E.Os must provide both their credentials and a letterhead signed by their department's superior officer stating that the magazine/weapon will either be used in the execution of the L.E.O's duties, or off duty TBG&T only recognizes City Police Officers, County Sheriff Deputies, and State Police (including Highway Patrol) as L.E.O’s.
*TBG&T will not ship high capacity magazines for CA customers to a High Capacity Magazine Dealer.
*High Capacity Magazine Dealers in CA may place orders with TBG&T directly.

 


Ammunition Ordering Restrictions


Tampa Bay Gun & Tactical ABIDES by all state regulations regarding the sale of ammunition.

  • You agree and accept all policies described in our Terms of Use.

  • You are at least 21 years of age to purchase ammunition.

  • By purchasing ammunition, you are not violating any local, state, or federal laws.

  • You have not been convicted of any felony, a misdemeanor of domestic abuse, and you are not chemically dependent.

  • You have no legal restraint that would prohibit you from possessing, ordering, owning, or transferring ammunition.

  • You have never been committed to any mental institution, or been adjudicated as mentally defective.

  • You will not sell ammunition to any minor.

  • You cannot have ammunition shipped to a post office box.

  • You do not live in a state, city, or county that prohibits you from owning, purchasing, or transferring ammunition.

  • Customers who order ammunition in states prohibiting the order of ammunition will have their orders cancelled and a 5% restocking fee will be charged.

We WILL NOT ship ammunition to the following areas:

This is not a comprehensive list, but is meant as a guide.
      It is in no way meant to include all laws and restrictions across the United States.
      Please contact the authorities in your area for any possible restrictions.
      If you do live in a restricted area, your order will be cancelled.

California: No Sales to the cities of Los Angeles, Oakland, Sacramento, San Francisco, or Avalon.
Connecticut: No sales without a valid permit.
Alaska: No Sales. Ammunition must be shipped to a freight forwarder.
Hawaii: No Sales. Ammunition must be shipped to a freight forwarder.
Illinois: No Sales to the city of Chicago or Cook County. All other Illinois residents must email us a copy of their FOID card in addition to their State ID.
    Ammunition must ship to an address on one of these ID's.
Massachusetts: No Sales
Maryland: No Sales to the City of Annapolis and Montgomery County
New York: No Sales to New York City, or its five Burroughs. Starting January 1st, 2014 all ammunition must be sent to a FFL.
Washington DC: No Sales.
New Jersey: When ordering ammunition commonly used in a handgun/to be used in a handgun, email us a copy of your Firearms ID.
    We must ship to the address on the FID.

TBG&T will not ship ANY items to the District of Columbia (Washington D.C.).

 


California 2017 Notice

 

Due to recent changes in California state law, Tampa Bay Gun & Tactical will no longer be able to ship so called “assault weapons” to the state of California.

 




Other Ordering Restrictions  

- Alaska: No tannerite sales.

- Hawaii: No tannerite sales.

- Maryland: No tannerite sales.

TBG&T will not ship ANY items to the District of Columbia (Washington D.C.)

Last update: 3/2/2018



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